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Privacy policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any information of a personal nature, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.

Complying with the regulations of article 13 of RGPD we inform you of the following




Avenida de las Palmeras 15. Costa Teguise. Lanzarote. CP: 35508

Telephone contact: 928 82 60 26

What do we do with your personal information?

The main purpose of collecting the data is the management of the reservoir of our services by registered users on our website, as well as sending of advertising relative to the products and services sold BUENAVENTURA RESORTS S.L.

BUENAVENTURA RESORTS S.L ensures the confidentiality of the data provided and guarantees that, under no circumstances, will be transferred for any other use without prior consent of our users. We will only ask you for the data necessary to provide the required service.

- Marketing actions.

BUENAVENTURA RESORTS S.L may use customer’s data to inform about future promotions, offers and other commercial actions in case the customer has given us their consent.


-Contact Form

The collected data will only be used in order for BUENAVENTURA RESORTS S.L to be able to contact with their client.

Your data can be communicated to manufacturers in the event of damaged or defective products.

- Information will be collected to improve the website.

To improve our services and buy online we are analyzing the portal of BUENAVENTURA RESORTS S.L and the correct navigation of the user. This information will be confidential and will only be used to improve the security and operation of our online store and statistical purposes.


Legal basis of the treatments

For the registration, purchase and management of services we will base the processing of the data in the execution of the purchase contract or in the framework of the pre-contractual relationship.

To send commercial information, we will base the processing of your consent, if you are already a client, we can send you information about similar products, always providing you with a free and simple to understand service without subscription.

The consent hereby provided by the Holder for communication of data to third parties is revocable at any time, without retroactive effects.



During the moment of the purchase your data can be communicated to the following recipients:

• Banking entities for payment purchases by card.

• To the Office of consumers and users in case of any claim.

• In the cases legally established, as is the case of the Security Forces and Corps.

• To the public administrations to whom we have to provide information in order to comply with our legal obligations.

To send newsletters it is possible that we use the Sendblaster tool that belongs to the company North America Delivery Tech Corp. Therefore, there would be an international transfer of your data to provide this service only. You can find information about this company and its privacy policy here. The use of Sendblaster is not a transfer of data, but the data will only be used by this platform only and exclusively to send the bulletins and always with your consent.

BUENAVENTURA RESORTS S.L ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be assigned for any other use without the prior consent of our clients. We will only ask the data necessary for the provision of the required service with the reassurance that the data will only be used for this purpose.


Rights of the interested parties

The interested party has the following rights:

• You can request information about the personal data stored that concerns you (access)

• You can request that the inaccuracy of your personal data be corrected. (rectification)

• You can request the elimination or limitation of the processing of your personal data and (deletion and limitation)

• You can also request that your personal data be made available in a structured, current and machine-readable format (portability)

For this you must write in writing attaching a copy of the ID or document that identifies you, to the address Avenida de las Palmeras 15. Costa Teguise. Lanzarote CP: 35508 BUENA VENTURA RESORT. SL

The interested party also has the right to file a complaint with the data protection authorities (Spanish Agency for Data Protection). However, any question related to the data, we request you to contact us to solve it.


Delegate of data protection

We have appointed a data protection delegate (DPO) for any question related to your personal data. You can contact him through the address


Quality of the data

The users must guarantee the veracity, accuracy, authenticity and validity of the personal data that has been collected.


Protection of minors

We do not collect personal information from minors. It is the responsibility of the parent / legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.


Social networks

Through our website you can access social networks like Facebook, Twitter or YouTube. These are websites where the user can register and follow us for free. In these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks should be aware that this place is independent of the web and is open and visible to all its users, and the privacy policies to apply to these contents are established on Facebook, Twitter or YouTube. BUENA VENTURA RESORT. SL does not own social networks.

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